Amen, brother!

In an article on how much money people lose waiting for the repair guy to show up and fix their broken crap, there’s a discussion of the Domino’s Pizza Pizza Tracker, and it leads to a discussion of why more companies don’t have something similar. That leads us to this gem:

“I want an animation of a FedEx worker scanning my new camera from Amazon for explosives. Or the package falling off a truck. Or the guys at the UPS depot using a box of wedding photos as a soccer ball.”